Shipping Guide — hub
Shipping Guide
Start here for cargo, route and delivery requirements. Use the linked pages for service scope, quotes, milestones, compliance and special-case condition review.
Your decision path
Find the answer you need now.
These pages cover the questions that affect whether a shipment can move, what a quote means and how the handoffs work.
Can you review my route and cargo?
See what we confirm about origin, destination, battery condition, mode and delivery scope before proposing an option.
Check service scope 02 · CARGOHow is the battery travelling?
Identify batteries alone, installed in equipment or packed with the equipment they power.
Identify cargo type 03 · FILEWhat documents and photos help?
Prepare the battery model, test summary availability, packing evidence and commercial shipment data.
Open document guide 04 · OFFERWhat should a freight quote show?
Understand scope, possible additional charges, validity and which changes need a revised offer.
Understand a quote 05 · DELIVERYWhat happens after the review?
Follow the sequence from file review and carrier acceptance through pickup, transport and delivery.
See shipment journey 06 · CONDITIONBattery condition & special cases
Disclose condition honestly. Damaged or recalled batteries need special review and often cannot fly.
Open condition reviewFirst enquiry
You can start even if some technical fields are unknown.
Tell us what the product is, where it is going, whether the battery is new and normal, and when the goods are ready. Add models and documents when you have them.
Six facts that help the first review
- Product and battery description
- Battery alone, packed with or inside equipment
- New / normal or other condition
- Origin and destination
- Packages, weight and readiness date if known
- Which documents are already available
Cargo screening
Configuration and condition come first
Cargo screening
How is the battery presented, and in what condition?
- Cells or batteries alonePacks, cells or spares shipped without equipment.UN 3480 (lithium-ion) · UN 3090 (lithium metal)Cargo guide
- Packed with equipmentBattery and the device it powers in the same outer package, not installed.UN 3481 · UN 3091 (packed with equipment)Cargo guide
- Contained in equipmentBattery installed in the device, e.g. tools, instruments, e-mobility parts.UN 3481 · UN 3091 (contained in equipment)Cargo guide
Condition screening
- New, testedStandard review of test summary, SDS and packing.
- Returned or usedScreened for damage, defects and missing test data before anything is offered.
- Damaged, defective or recalledSeparate special provisions; many carriers decline. Reviewed case by case.
Documents
Checklist to send before a quote
Documents
Checklist to send before a quote
- Commercial invoiceShipperProduct names as the importer will declare them
- Packing listShipperPieces, weights, dimensions per package
- UN 38.3 test summaryManufacturerFor each battery or cell type in the shipment
- Safety data sheet (SDS)Manufacturer / supplierCurrent version matching the battery model
- Battery dataManufacturerChemistry, Wh rating or lithium content, state of charge where relevant
- Packaging and label photosShipper / packerOuter packs, marks and labels before pickup
- DG declaration detailsFrom the shipper's dataFiled by the carrier's agent before loading
- Importer detailsImporterImporter of record, broker contact, destination registrations
Download the checklist (PDF, 1 page)
Have a shipment in mind?
Send the information you have. Missing details can be identified during the initial review.
Request a Quote